Insurance

The insurance module is available out of the box in Finflux. This module supports capturing policy details and claim management for Payment Protection Insurance (PPI). We need to do below initial setups to enable the module.

Configure Insurance Provider:

Financial institutes may have partnered with one or more insurance providers to cover the loan/credit with PPI products.

To configure the list of the insurance providers in the system, the user needs to raise a support request and the Finflux support team will do the needful.

Configure Deceased Reasons:

To configure the list of deceased reason, navigate to Admin>System>Manage Code then search for “Deceased Reason”, then click on the deceased reason code. Here you can enter the deceased reasons as code values.

Configure Death Proof Documents:

While the loan officer/field officer is marking the customer as deceased, he/she needs to upload the proof of death. To configure the list of valid “Proof of death” documents navigate to Admin>System>Manage Code then search for “Insured Deceased Document Tags”