How to Close a Term Deposit Account
To close a term deposit account
Locate the term deposit account by viewing the client that holds the saving account, and clicking on the term deposit account under Saving Account Overview.
- Select Premature Close from the action bar.
- On the Premature Closure of Fixed (or Reccuring) Deposit Account form:
- Select Pre Mature Close date from the calendar pop-up
Valid dates range from the date the account was opened to the current date - Click Submit
The system will calculate and display the Maturity Amount - Select an Action from the list.
Available actions are: Withdraw deposit, Transfer to Savings and Re-invest - Type a descriptive Note.
- Click Submit.
- Select Pre Mature Close date from the calendar pop-up
The term deposit will be closed. Its balance will be zero and its status will be Closed.
Key Error Messages
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